The Housing Resource Line

Contact the Housing Resource Line now by phone or by online form:
Call 804.422.5061
Complete the Online Form

About the Housing Resource Line

Housing services can be confusing to navigate. The Housing Resource Line (HRL) provides a centralized access point to help connect Richmond-area residents to programs and services that will help address their housing needs. The HRL is open Monday through Friday from 8:30 a.m. - 4:30 p.m.
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Needs Served by the HRL

  • Financial Assistance
  • Financial Education
  • Homebuyer Education
  • Emergency Assistance
  • Foreclosure Prevention
  • Legal Support
  • Locating Rental Options
  • Rehabs & Repairs
  • Ramps
*The HRL is not intended to serve residents that are currently experiencing homelessness or are in danger of homelessness. This includes, but is not limited to, residents seeking emergency shelter. If you are someone at risk or currently experiencing homelessness, please call the Homeless Connection Line at 804-972-0813.
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Eligibility for HRL Services

The Housing Resource Line serves the PlanRVA regional footprint, which includes residents of the following jurisdictions: Charles City County, Chesterfield County, Goochland County, Hanover County, Henrico County, New Kent County, Powhatan County, the City of Richmond, and the Town of Ashland.
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What to Expect When You Contact the HRL

When you call the Housing Resource Line, you will complete a brief intake process guided by one of our HRL specialists, and the information that you provide will help determine which housing services you are eligible for and meet your needs.

The HRL will not provide direct resources or services to callers. The purpose is to point callers in the right direction so that they can gain access to resources and services.

Contact the HRL by Phone

To contact the Housing Resource Line, please call 804.422.5061.
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Contact the HRL Online

If you prefer, you can contact the HRL by submitting an online form and an HRL specialist will call you within 2 business days.
Contact HRL Online
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HRL Supporters & Partners

The HRL exists because of support from a number of community businesses and partners in the housing space. Learn more about the organizations behind this invaluable resource.
HRL Supporters & Partners